The Making of a Manager: What to Do When Everyone Looks to You

AWall Street JournalBestseller!

Now fully revised and updated in this paperback edition

Congratulations, you’re a manager!

After you pop the champagne, accept the shiny new title,and step into this thrilling next chapter of your career, the truth descendslike a fog: You don’t really know what you’re doing

That’s exactly how Julie Zhuo felt when she became a rookiemanager at the age of twenty-five. She stared at a long list ofchallenges–from hiring to firing, from meeting to messaging, from planning topitching–and faced a thousand questions and uncertainties. How was shesupposed to spin teamwork into value? How could she be a good steward of herreports’ careers? What was the secret to leading with confidence in new andunexpected situations?

Having now managed teams spanning tens of people tohundreds, Zhuo is ready to share the answers to all those questions, and more.The most important lesson of all? Great managers are made, not born. And ifyou’re reading this book, you’re already on your way to becoming a greatmanager.

In this revised and updated edition ofThe Making ofa Manager, new managers will discover the transformative insights andpractical examples that made the original an instant classic, along withessential new guidance for today’s challenges–including how to build trust andmaintain morale during downturns and layoffs, and how to foster culture andconnection while managing remote teams.

Whether you’re new to the job, a veteran leader, or lookingto be promoted, this is the handbook you need to be the manager you’ve alwayswanted.

About the Author

Julie Zhuois an entrepreneur and productexecutive known for shaping the digital experiences of billions worldwide.

She founded Sundial with the mission of helping the world’smost innovative companies make faster, better decisions with data.

Previously during her 14-year journey from Facebook’s firstintern to vice president of product design, she spearheaded the development oficonic features for over two billion users.

An active speaker and investor, Zhuo regularly writes abouttechnology, design, and leadership on her popular blogThe LookingGlass.

She graduated with a computer science degree from StanfordUniversity and lives in California with her husband and three children.